About

I’m Chuck, a product/experience designer from the US. I design and build apps for devices, big and small. I’m currently the product design lead/ UX manager for Customer Insights and User Research at Amazon.

I have a limitless desire to be better, an instinct for good design, a strong ambition to make a difference through product innovation. I believe in being aware of human needs and aspirations, before generating ideas. My experience follows my curiosity and spans various disciplines such as research, strategy, and design.

AWARDS
Webby Awards
Jury Award: Shopping, Tablets & All Other Devices (2011)
People’s Voice Award: Shopping, Tablets & All Other Devices (2011)
People’s Voice Award: Entertainment, Handheld Devices (2011)

Apple
Apple’s Editor’s Choice for NY Fashion Week 2012
Apple’s Best of 2012 apps

SXSW
People Choice Award SXSW 2013
Appy Awards at SXSW

SKILLS
Research
Ethnographic, competitive analysis, surveys, journey mapping, persona development

Strategy
Assess current business capabilities, innovation readiness, product roadmaps, product vision, analytical guidance

Design
Sketching, wireframes, prototyping, interface specification, user flows, process mapping, responsive design, data visualization

Usability Testing
In-person, mobile, tablet, guerilla, remote live, automated, contextual inquiry, card sorting, field studies, interviews, A/B and multi-varient testing

THE GOOD STUFF
Capricorn
Met my wife on the web
Married in 2010
Have 2 boys
Love to make pizza
Post rock is my fave type of music
I use spell check often
Going to Spain soon
Take nothing for granted